Frequently asked questions
Everything you need to know about the GoPublica platform - pricing, features, integrations, and data protection.
What is GoPublica?
GoPublica is a B2B SaaS platform that gives your business a professional website, CRM, online reservations, online ordering, and payments - all managed from a single admin panel. It includes ready-made modules for restaurants, beauty salons, auto shops, and e-commerce stores.
How much does GoPublica cost?
GoPublica is offered as a monthly or annual subscription with several tiers depending on the modules you need. Listed prices are net; VAT is added where required. See the Pricing page for the current tiers and what each includes.
Is there a free trial?
Yes. You can start with a demo to explore the platform before committing to a paid plan. Use the Request a Demo page and our team will set you up.
Which businesses is GoPublica for?
GoPublica is built for small and medium businesses - restaurants and cafés, beauty and grooming salons, auto service shops, and online stores. If you take bookings, orders, or sell products online, there is a module for you.
Do I need technical skills to build my site?
No. GoPublica uses a drag-and-drop page builder with ready-made templates. You can launch a professional website in minutes without writing code.
Which integrations are supported?
GoPublica integrates with Stripe for payments (cards, BLIK, Apple Pay and more), Furgonetka for parcel delivery and lockers, Telegram for order and reservation notifications, Cloudinary for media, and Google Maps for locations.
Is GoPublica GDPR compliant? Where is my data hosted?
Yes. GoPublica is GDPR compliant. Server infrastructure is hosted in Germany (Hetzner) and databases run on MongoDB Atlas in Frankfurt, keeping your data within the EU. See our Privacy Policy and Data Processing Addendum for details.
Can I use my own domain?
Yes. You can connect your own domain to your GoPublica site so customers see your brand, not ours.
Which languages does the platform support?
The admin panel and public storefront support multiple languages, including English, German, Polish, Ukrainian, Russian, and Spanish, so you can serve customers in their own language.
Can I migrate from Wix or Shopify?
Yes. Our team can help you move your site, catalog, and content to GoPublica. Contact us to plan a migration with minimal downtime.
What kind of support do you offer?
We provide technical support by email at support@gopublica.com and in-app guidance. Higher tiers include priority onboarding and support.
How do I cancel my subscription?
You can cancel anytime from your Panel (Billing / Subscription). Cancellation takes effect at the end of the current billing period. See the Refund & Cancellation Policy for details.
Is there an API or custom integrations?
Yes. GoPublica supports custom integrations and has an infrastructure module for connecting third-party services. Contact us to discuss your specific requirements.